ACKERMANS ACCOUNT - 3 WEEKS AND COUNTINIG

Item: Ackermans
Rating: 1
Author: CH W

Good day,

About 3 weeks ago, my boyfriend went to a Ackermans store, with all required documents to open an account, the consultant at the store submitted all the documents, and said he will be phoned within 48 hours....needles to say he is still waiting for the call - he want back to the store to follow up - according to the system application still pending...think this is a clear sign not to to business with Ackermans

Helpful (0)

Replies (2)

Ackermans's replyOfficial

19 Jun 2019, 12:31

Good day Chantel,

We appreciate the time taken to notify us of your dissatisfaction.

Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards, Ackermans Customer Service

Ackermans's reply19 Jun 2019, 12:31

Official

Ackermans's replyOfficial

21 Jun 2019, 14:35

Good day,

We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service

Ackermans's reply21 Jun 2019, 14:35

Official

Good day,

We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service