SJ
Shàna Jacobs

1 reviews | Active since Jul 2018

14 Dec 2021, 12:17

Ackermans account

I have been walking from Tswane mall to Denlyn just yo wait forever for my account to be closed after paying balance on the account, which instead they owe me R333.30. The one consulatant has forced me to keep the account the other claims the store phone is occupied, even after 30min. I don't want this account!

0
Replies (3)
Ackermans
Ackermans's reply14 Dec 2021, 12:24
Official
Good day  Shàna,

We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you soon to address the complaint.  
Kind regards, Ackermans Customer Service 
SJ
Shàna Jacobs's update14 Dec 2021, 12:33
Reviewer Update
Good day.
I will be waiting upon you, as I have just called in store as soon as I gave my particulars the customer service dropped the phone in my ear.
Ackermans is very quick to open accounts and enquire about payments!!!
Ackermans
Ackermans's reply31 Dec 2021, 14:56
Official
Good day Shana,

We can confirm that your payment has been allocated to your bank account. We apologise for the inconvenience this has caused. Thank you for bringing this to our attention.
 Kind regards, Ackermans Customer Service