Ackerman's

So on the matter of my phone Ackerman's head office called once three weeks back.promised to call following day didn't.n the matter was suppose to b resolved three weeks ago yes I bought two pho es one didn't have network 5months still getting stories.i even sent the second phones IMEI number cause your repair center says it's not the phone but I bought it from you guys please just refund me can't wait any longer.my child is getting behind with her school work so an appology won't work or repay the expenses I am getting from making plans my kids work is up to date.im fed up I'm done understanding thank u Ackerman's from tshwane for helping but this kind of service whereby even ur head office can't fix disappointing.keep that phone and refund me that's it