TP
Tshiamo P
1 reviews | Active since May 2021
03 May 2021, 12:35
Ackermans
I bought a gift card on Saturday at the reef shopping centre in Germiston. The card got ****** and I called to get it stopped and I was told there's nothing I can be assisted with although I have the receipt and there's my last 4 digits card number that I used to pay on the receipt. This is bull**** I want the card stopped !!!!!I payed for it!!!!
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Replies (3)
Ackermans's replyOfficial
03 May 2021, 13:42Good day Thiamo,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the relevant department.
Kind regards, Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the relevant department.
Kind regards, Ackermans Customer Service
Ackermans's reply03 May 2021, 13:42
Official
Good day Thiamo,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the relevant department.
Kind regards, Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the relevant department.
Kind regards, Ackermans Customer Service
TP
Tshiamo P's updateReviewer Update
03 May 2021, 15:44I just got a full card number from the store and you wanna tell me you can't block or deactivate it????? That's ****!!!!!
TP
Tshiamo P's update03 May 2021, 15:44
Reviewer Update
I just got a full card number from the store and you wanna tell me you can't block or deactivate it????? That's ****!!!!!
Ackermans's replyOfficial
05 May 2021, 13:17 Good day Tshiamo,
We have been informed that you were sent an email and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you were sent an email and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
Ackermans's reply05 May 2021, 13:17
Official
Good day Tshiamo,
We have been informed that you were sent an email and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you were sent an email and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service