LK
Lebogang K

1 reviews | Active since Dec 2019

04 Dec 2019, 11:34

Ackerman’s

I went to Tembisa plaza then I saw a nice pair of shoes unfortunately it was the last and they couldn’t sell because they where dirty , consultant asked the manger to confirm if they where last since I like them . Then the manager spoke with a bad attitude that no we don’t sell such dirty shoes then he walked away left me hanging there .im so disappointed that manager surely needs to learn soft s****s his lacking them I rate him 0 he doesn’t derseve to be in that position .

0
Replies (2)
Ackermans
Ackermans's reply04 Dec 2019, 12:41
Official
Good day Lebogang,

 We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint.

Kind regards, Ackermans Customer Service 
Ackermans
Ackermans's reply17 Dec 2019, 15:45
Official
Good day Lebogang, 

We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention. 

Kind regards, Ackermans Customer Service