Ackermans

I would like to bring to everyones attention the pathetic service from Ackermans. I have sent an email end may/june as i have lost my job. There reply is that there's not insurance that would cover my monthly payment. And to this day they sent messages that despite there efforts to help me my account is in arrears. Yes i know its in arrears where do u think i must **** out money since losing my income.