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ASA A

1 reviews | Active since Mar 2018

25 Jan 2019, 17:37

Ackermans

For the first time in my life a lady shouted at me because I took a swimming costume and left a hanger . I am Sooo mad I will never go back to Gezina Galleries Ackermans. The lady is Tebogo, if she had a bad day she mustn't take it on customers.

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Replies (2)
Ackermans
Ackermans's reply28 Jan 2019, 09:05
Official
Good day Asa,

We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint.

Kind regards, Ackermans Customer Service 

Best regards,

Ackermans
Ackermans's reply30 Jan 2019, 12:50
Official
Good day Asa,

We can confirm that the Divisional Sales Manager has been in contact with you and that your complaint has been resolved. Thank you once again for bringing this to our attention. 

 Kind regards, Ackermans Customer Service 

Best regards,