1 reviews | Active since Dec 2016
ackermans
<p>have purchase a Image mobile R1099 ans a cell phoen R899 at Ackermans<br />Nigel on the 22/12/16 at 15:09 . the cell charge for 16 hrs<br />as i switched it on late on the 23/12/12 i discovered thats ita faulty<br /> i return in on the 24th at Nigel and was informed that it has physical<br />damage .I dont understand cause on the setting manu it flash how the<br />hell was it physical damage i was told to<br />return the tap on the 3/01/17 to be booked for repairs ; where els the slip<br />indicate faulty handsets to be exchanged within 7 days<br />Please assist with this matter i am reaaly disappointed in the way the<br />matter was handle it seems that management can indicate by just looking at the tap and make up they minds that i have damage it self they were not helpfull at all and ignor me while i was explaining</p>
Good day Christien,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint on Hellopeter.
Kind regards,
Ackermans Customer Service
Best regards,
Good day Christien,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint on Hellopeter.
Kind regards,
Ackermans Customer Service
Best regards,
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Good day Christien,
We can confirm that the Divisional Sales Manager has been in contact with you and that your complaint has been resolved. Thank you once again for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Best regards,
Good day Christien,
We can confirm that the Divisional Sales Manager has been in contact with you and that your complaint has been resolved. Thank you once again for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Best regards,
good day
thank you for the service received the matter has been resolve
good day
thank you for the service received the matter has been resolve
