1 reviews | Active since Jan 2021
Ackermans
Good day Last year my phone got ****** and I went to Ackerman Stellenbosch to claim .After two weeks I went to the store only to find out their claim department haven't received any documents of the claim. So I had to phone again and Tyron was very helpfull in a very sincere way. He really went out of his way to help and assist me in a professional way. Keeping in mind it was over the festive and had to endure moody and angry customer ..in 48 hours I received a SMS to say my claim was approved. Just want to say thank you to Tyron for his excellent work performance. Ackermans has a gem .He goes the extra mile for his clients. What I would like for Ackermans is that they would find a better way of doing claims and maybe think about using email instead of faxing I had to email my documents from another store.
Thank you for bringing the great service to our attention. We appreciate your feedback and will ensure that your compliment is escalated to the Divisional Sales Manager.
Kind regards, Ackermans Customer Service
Thank you for bringing the great service to our attention. We appreciate your feedback and will ensure that your compliment is escalated to the Divisional Sales Manager.
Kind regards, Ackermans Customer Service
