ME
Marlize E
1 reviews | Active since Sept 2015
09 Sept 2022, 13:18
Ackermans
Ackermans Accounts department are very inefficient. They can not find a payment that we have done they can not find the email that we have sent with the proof of payment and have very *********** service at their call centre!!
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Replies (2)
Ackermans's replyOfficial
12 Sept 2022, 12:10 Good day Marlize,
We sincerely apologise for the service failure you have experienced.
Please give us the opportunity to resolve the matter. We will contact you soon to address the complaint.
Kind regards,
Ackermans Customer Service
We sincerely apologise for the service failure you have experienced.
Please give us the opportunity to resolve the matter. We will contact you soon to address the complaint.
Kind regards,
Ackermans Customer Service
Ackermans's reply12 Sept 2022, 12:10
Official
Good day Marlize,
We sincerely apologise for the service failure you have experienced.
Please give us the opportunity to resolve the matter. We will contact you soon to address the complaint.
Kind regards,
Ackermans Customer Service
We sincerely apologise for the service failure you have experienced.
Please give us the opportunity to resolve the matter. We will contact you soon to address the complaint.
Kind regards,
Ackermans Customer Service
Ackermans's replyOfficial
17 Sept 2022, 08:50Good day Marlize,
We can confirm that your payment has been received and allocated to your account. We apologize for the inconvenience this has caused. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
We can confirm that your payment has been received and allocated to your account. We apologize for the inconvenience this has caused. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Ackermans's reply17 Sept 2022, 08:50
Official
Good day Marlize,
We can confirm that your payment has been received and allocated to your account. We apologize for the inconvenience this has caused. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
We can confirm that your payment has been received and allocated to your account. We apologize for the inconvenience this has caused. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service