CT
Charleen T

1 reviews | Active since Apr 2017

06 Jun 2017, 17:47

Ackermance applicantion fill in new client

<p>I have been waiting since monday the service is so pathetic. I wanted to open an account gave my 3month bank statement as proof of working. the mostly took my husbands wxpense even thouhg i am the one that is opening an account they just decline because its closing because aparantly i cannot afford it witch is nonsens my expensise bot even that mych i would defnitly not refer ackermans to anyone to friends family or just people i know the service is soooooo PATHETIC!!!!!!!APARANTLY U NEED TO PAY MORE TAHAN 6THOUSEND RANDS BY THE LOOKS OFF ALL THE NONSENS.let people hold the line for every and gi ing the ***est customer service ever</p>

0
Replies (6)
Ackermans
Ackermans's reply07 Jun 2017, 09:24
Official

Good day Charleen,

We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the relevant department would like to contact you regarding your complaint on Hellopeter.

Kind regards,

Ackermans Customer Service

CT
Charleen T's update07 Jun 2017, 09:36
Reviewer Update

i work from 8 to 5 so either they have to phone at 1 o clock in afternoon or the best time is after 5 only but i am very dissapointed in such super bad service and that it was sooooo quickly declined because they took more of my husbands expensises that what i am only paying i am sooo annoyed

CT
Charleen T's update09 Jun 2017, 19:47
Reviewer Update

Phone tomorow anytime ********** 242 as i missed the calls due to personal curcum stances

CT
Charleen T's update10 Jun 2017, 08:29
Reviewer Update

Someone phone me past 8 and chucked the phone down so i am still waiting

CT
Charleen T's update10 Jun 2017, 08:29
Reviewer Update

Someone phone me past 8 and chucked the phone down so i am still waiting

Ackermans
Ackermans's reply12 Jun 2017, 11:36
Official

Good day Charleen,

We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.

Kind regards,

Ackermans Customer Service