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SN
Sikhangezile N

1 reviews | Active since Apr 2021

28 Apr 2021, 12:02

Ackerman lm really disappointed on your service l bought a phone on the 27th of February on the 13th of March l returned it to the shop caz it gave me problem it's now a month and half nothing has been said to me about the phone if l call l will be referr

Wll like them to call me about my phone which l bought and lasteed for less than 2weekks and they took it for repair it 2months now nothing has been said to me ,they are referring from one place to another

0
Replies (3)
Ackermans
Ackermans's reply28 Apr 2021, 12:24
Official
Good day Sikhangezile,
 
We appreciate the time taken to notify us of your dissatisfaction. 

We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon. 

Kind regards, 
Ackermans Customer Service 
SN
Sikhangezile N's update28 Apr 2021, 12:38
Reviewer Update
Hope you will call me always you say u will get back to me nothing it's been a month and a half promising to call me and tell me about the phone
Ackermans
Ackermans's reply04 May 2021, 11:51
Official
 
 Good  day Sikhangezile, 

We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention. 

Kind regards, 
Ackermans Customer Service