MC
Mamello C
1 reviews | Active since Nov 2016
19 Dec 2020, 08:47
Ackerman is selling poor quality clothes
In October I laybyed summer clothes for my kids and on the 16th it was the first time they wore their brand new clothes. But my 3 year old girl's minnie mouse shorts were torn apart 30min after wearing them. I noticed as she was dancing with her cousin that her panty is showing. She's not a fat gal, she is skinny and those shorts are not tight. How did you guys sell customers an item that is a reject? I would like this to be escalated to top management because I want answers TODAY
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Replies (3)MC
Mamello C's updateReviewer Update
20 Dec 2020, 07:50Wow this shows poor customer service, I logged a complaint yesterday and no one made contact with me. Alberton mall Ackermans I want the manager to call me
MC
Mamello C's update20 Dec 2020, 07:50
Reviewer Update
Wow this shows poor customer service, I logged a complaint yesterday and no one made contact with me. Alberton mall Ackermans I want the manager to call me
Ackermans's replyOfficial
21 Dec 2020, 10:43Good day Mamello,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the relevant department who will be in contact with you soon.
Kind regards, Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the relevant department who will be in contact with you soon.
Kind regards, Ackermans Customer Service
Best regards,
Ackermans's reply21 Dec 2020, 10:43
Official
Good day Mamello,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the relevant department who will be in contact with you soon.
Kind regards, Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the relevant department who will be in contact with you soon.
Kind regards, Ackermans Customer Service
Best regards,
Ackermans's replyOfficial
24 Dec 2020, 09:58Good day Mamello,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
Best regards,
Ackermans's reply24 Dec 2020, 09:58
Official
Good day Mamello,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
Best regards,