AS
ANDREA S
1 reviews | Active since Nov 2012
07 May 2022, 05:58
Ackerman click and collect sucks!
Ackermans click and collect is the worst ever. I placed an order on the 25th and it's been in transit since then. When you call the call centre they basically just repeat what you already know. It's the 7th already but the status of my order is still in transit!
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Replies (2)
Ackermans's replyOfficial
09 May 2022, 14:30Good day Andrea,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the relevant department, who will be in contact with you soon.
Kind regards,
Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the relevant department, who will be in contact with you soon.
Kind regards,
Ackermans Customer Service
Ackermans's reply09 May 2022, 14:30
Official
Good day Andrea,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the relevant department, who will be in contact with you soon.
Kind regards,
Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the relevant department, who will be in contact with you soon.
Kind regards,
Ackermans Customer Service
Ackermans's replyOfficial
10 May 2022, 15:05Good day Andrea,
We can confirm that your payment has been received and allocated to your account. We apologise for the inconvenience this has caused. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
We can confirm that your payment has been received and allocated to your account. We apologise for the inconvenience this has caused. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Ackermans's reply10 May 2022, 15:05
Official
Good day Andrea,
We can confirm that your payment has been received and allocated to your account. We apologise for the inconvenience this has caused. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
We can confirm that your payment has been received and allocated to your account. We apologise for the inconvenience this has caused. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service