Ackerman accounts horrible service

This complaint has nothing to do with a store but more to the Ackerman team that deals with accounts. I was made aware that my one monthly payment did not go through end August so I immediately made the payment 3 days ago. Checked all my previous months everything is up to date. I receive an email by a Kim Rudolph telling me I have 2 payments due, I send her all my payment notifications to show everything is up to date. Email 3 times for a reply but no reply after that. This morning I get a call at 8:09am from a *** I explain to the lady someone has already emailed me and that I have rep**** and proved I paid. This lady then accuses me of being a **** by telling me no one at Ackerman emailed me at all, it shows nothing on the system, after that going on to my emails to give her the name she then realizes she just messed up and then changes her mind and says she never said no one emailed me, calls me a **** and then pretends I heard wrong when I gave info, completely unexeptable. These people are really bad, you pay for years on time, 1 little accident of payment not coming through they treat you like a ********. Absolutely horrible service. As soon as my payments or done I will not be supporting Ackerman again