ACERMANS BAD SERVICE!!!

The 5th of May, I app**** for a credit loan at Ackermans in Limpopo Mall Polokwane. At the store I gave in 3months bankstatements along with a copy of my ID. Later that evening I was contacted by one of their consultants that assisted me with all my personal info to compete my application. I was told that I'll receive a sms whether or not I qualify. The 8th of May I received a sms saying that they were still waiting for my Payslips/Bankstatements and a copy of my ID. Later that day I went into the same store just to be told that my bankstatements along with a copy of my ID has been Faxed through. The 10th of May I still have not heard anything from them, I went Into the same store AGAIN. One of the staff took my payslips and a copy of my ID AGAIN and Faxed it through. Each time I was told the I'll receive an sms within the next 3hours. 4Days later I received a sms saying I should Whatsapp my Info through to their number, I did so. Later I recived a sms, that I qualify and can collect my card at any of their stores. This morning I went to get a card just to be told sorry ma'am no cards.ABSOLUTELY PATHETIC!! I'll rather go open a account somewhere,where they do their jobs properly.