Accounts department run around

<p>I app**** for an account via internet, after two days they rep**** via e-mail to submit lastest 3 months bank statements; 3 months payslip and I'd copy..which I did..I then received an sms to tell me I am approved; contacting them again they requested again all the info which was again sent via email; I then went to the eastrand mall branch ; which called them again and asked again for all the details despite the reference number; I then deside not to persude the account as its is a hassle; I then received a e-mail statement that the account is open and a account number , I then visisted the east rand mall branch on a Sunday; which they explained to me that I need to vissited the branch during offices hours; which did today; and once again the account department needs bank statements again, its seems that Ackermans can live without customers; and deem nobody important and they need to relook at their prossess as communication within their departments is extremely weak...they don't need new customers...</p>