DL
Dimakatso L

1 reviews | Active since Sept 2021

27 Sept 2021, 10:02

Accounts

Is very sad and hurting to have paid your installments but then be told you paid to ackermans apteek, the very same account number they gave me now instate of helping me they charging me interest, sending million sms and emails. If they can't take that money from their own stores what can I do. This shop is realy frustrating me

0
Replies (3)
DL
Dimakatso L's update27 Sept 2021, 10:05
Reviewer Update
I need ackermans to fix my account cause I don't owe them
Ackermans
Ackermans's reply28 Sept 2021, 12:37
Official
Good day Dimakatso,

We appreciate the time taken to notify us of your dissatisfaction.

Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.

Kind regards, 
Ackermans Customer Service
Ackermans
Ackermans's reply12 Oct 2021, 10:50
Official
Good day Dimakatso,  

We can confirm that your payment has been received and allocated to your account. We apologise for the inconvenience this has caused. Thank you for bringing this to our attention. 

Kind regards, Ackermans Customer Service