bR
bernice R
1 reviews | Active since Jul 2013
23 May 2017, 06:11
Accounts
<p>App**** for a store card 6 days ago in the Kollonade store with all supporting documents, was told that i will receive an outcome within 48 hours yet still no outcome received even sent numerous emails and contact on web regarding the issue still no communicatiin from Ackermans!!</p>
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Replies (3)
Ackermans's replyOfficial
23 May 2017, 08:11Good day Bernice,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the relevant department would like to contact you regarding your complaint on Hellopeter.
Kind regards,
Ackermans Customer Service
Best regards,
Ackermans's reply23 May 2017, 08:11
Official
Good day Bernice,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the relevant department would like to contact you regarding your complaint on Hellopeter.
Kind regards,
Ackermans Customer Service
Best regards,
bR
bernice R's updateReviewer Update
24 May 2017, 13:59Really!!!!! Another day goes by without correpondence although replying to your email yesterday morning already about my contact details. This is completely disgusting to say the least.
bR
bernice R's update24 May 2017, 13:59
Reviewer Update
Really!!!!! Another day goes by without correpondence although replying to your email yesterday morning already about my contact details. This is completely disgusting to say the least.
Ackermans's replyOfficial
26 May 2017, 15:50Good day Bernice,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Best regards,
Ackermans's reply26 May 2017, 15:50
Official
Good day Bernice,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Best regards,