NW
Nikita W

1 reviews | Active since Oct 2020

26 Oct 2020, 15:25

Account query

I have been in maternity leave and not able to pay my account I called Ackermans to inform them about this now they handing me over to the legal department after i called to make an arrangement I’m so not happy with this service

0
Replies (3)
Ackermans
Ackermans's reply26 Oct 2020, 16:27
Official
Good day Nikita,
 We appreciate the time taken to notify us of your dissatisfaction. 

We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon. 

Kind regards, Ackermans Customer Service 
NW
Nikita W's update26 Oct 2020, 17:31
Reviewer Update
Thank you I await upon your feedback
Ackermans
Ackermans's reply30 Oct 2020, 16:23
Official
Good day Nikita, 
 We have been informed that you have been contacted and the relevant feedback has been given to you. Thank you for bringing this to our attention. 

Kind regards, Ackermans Customer Service