SP
Sandiso P
1 reviews | Active since Jun 2019
17 Jul 2019, 18:16
Account opening
My name is Sandiso Pikela. My wife app**** for an account with Ackermans a month ago. Every week she is getting sms to send documents whilst she already sent 5 bank statements already. What surprises me is that she is provisionally approved and according to a cashier she was suppose to get a sms and a card. That was last week already until today she hasn't received an sms or call. Is this how you treat your customers.
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Replies (3)
Ackermans's replyOfficial
18 Jul 2019, 08:26Good day Sandiso,
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards, Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards, Ackermans Customer Service
Best regards,
Ackermans's reply18 Jul 2019, 08:26
Official
Good day Sandiso,
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards, Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards, Ackermans Customer Service
Best regards,
Ackermans's replyOfficial
19 Jul 2019, 09:20Good day Sandiso,
Once again we would like to apologise for the poor service you received regarding your account application. We value your desire to open an account with us and therefore would like to apologise for the poor manner in which this was handled.
Once again we would like to apologise for the poor service you received regarding your account application. We value your desire to open an account with us and therefore would like to apologise for the poor manner in which this was handled.
Best regards,
Ackermans's reply19 Jul 2019, 09:20
Official
Good day Sandiso,
Once again we would like to apologise for the poor service you received regarding your account application. We value your desire to open an account with us and therefore would like to apologise for the poor manner in which this was handled.
Once again we would like to apologise for the poor service you received regarding your account application. We value your desire to open an account with us and therefore would like to apologise for the poor manner in which this was handled.
Best regards,
Ackermans's replyOfficial
19 Jul 2019, 09:20Good day Sandiso,
Once again we would like to apologise for the poor service you received regarding your account application. We value your desire to open an account with us and therefore would like to apologise for the poor manner in which this was handled.
Kind regards, Ackermans Customer Service
Once again we would like to apologise for the poor service you received regarding your account application. We value your desire to open an account with us and therefore would like to apologise for the poor manner in which this was handled.
Kind regards, Ackermans Customer Service
Best regards,
Ackermans's reply19 Jul 2019, 09:20
Official
Good day Sandiso,
Once again we would like to apologise for the poor service you received regarding your account application. We value your desire to open an account with us and therefore would like to apologise for the poor manner in which this was handled.
Kind regards, Ackermans Customer Service
Once again we would like to apologise for the poor service you received regarding your account application. We value your desire to open an account with us and therefore would like to apologise for the poor manner in which this was handled.
Kind regards, Ackermans Customer Service
Best regards,