ACCOUNT OPENED 17/11/2015 AND CLOSED 20/11/2015

Good day<br> <br> I am not very happy with Ackermans - we app**** to open an account - emailed all the documents on the 16/11/2015. On the 17/11/2015 we received an sms congratulating us and stating the your account is now open, please go to your nearest Ackermans store with your ID to activate your account and receive your card.<br> <br> So on the 19/11/2015 we go to the Ackermans store in Sherwood to activate our card - we then receive and an sms to say that our account is now closed.<br> <br> How can an account be closed after 2 days - without us even buying anything - Why was my account closed!!!<br> <br> Regards<br> Sharon