LM
Lucy M

1 reviews | Active since Jul 2016

24 Jan 2021, 07:12

Account number ***

Brand: Ackermans

Card Number: ***

Account number ***

My account had been paid up in October 24 2020 until now it has not been updated and its affecting my credit score i dont know why they don't update cause I don't owe them anything

Lucy Tolo ***

0
Replies (2)
Ackermans
Ackermans's reply25 Jan 2021, 09:50
Official
Good day Lucy,

We appreciate the time taken to notify us of your dissatisfaction.

We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon. 

Kind regards, Ackermans Customer Service 
Ackermans
Ackermans's reply02 Feb 2021, 16:11
Official
Good day Lucy, 

We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention. 

Kind regards, Ackermans Customer Service