eM
emmanuel M

1 reviews | Active since Oct 2013

13 Sept 2022, 11:09

Account not updated with the Berau

Ackermans handed over my account to Easton berry after I failed to pay it. Then I made arrangements with Easton berry and paid it wich they updated it with the credit beurau

Ackermans still listed the very same amount I paid to Easton berry and don't want to close it and update it with the credit beraue

0
Replies (2)
Ackermans
Ackermans's reply13 Sept 2022, 15:36
Official
 Good day  Emmanuel ,

We sincerely apologise for the service failure you have experienced. 

Please give us the opportunity to resolve the matter. We will contact you soon to address the complaint.  

Kind regards, 
Ackermans Customer Service 
Ackermans
Ackermans's reply22 Sept 2022, 15:20
Official
 Good day Emmanuel, 

We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention. 

 Kind regards, 
Ackermans Customer Service