Account incorrectly Rejected
I have app**** for an account under ackermans with income that exceeds my expenses but the person who was reviewing my statements ignored that i receive 2 incomes on same date and used one which i dont understand why becouse i have been receiving both incomes and my montly commitment are lower
If their verified my bankstatements and said it was due to score i would understand.
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Replies (2)
Ackermans's replyOfficial
03 Nov 2017, 08:00Good day Vusi,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the relevant department would like to contact you regarding your complaint on Hellopeter.
Kind regards,
Ackermans Customer Service
Best regards,
Ackermans's reply03 Nov 2017, 08:00
Official
Good day Vusi,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the relevant department would like to contact you regarding your complaint on Hellopeter.
Kind regards,
Ackermans Customer Service
Best regards,
Ackermans's replyOfficial
08 Nov 2017, 11:15Good day Vusi,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Best regards,
Ackermans's reply08 Nov 2017, 11:15
Official
Good day Vusi,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Best regards,