MM
Makhosazane M
1 reviews | Active since Apr 2019
03 Apr 2019, 14:21
Account approval
I've been tried to get an approval from Ackermans for almost three weeks now. I app**** online, submitted docs via email the first week, 3times @branch , even faxed. NOTHING!! They keep sending this sms that I should submit docs. The reason we apply online is because we do not have the time to visit branch during office hours. And I've done so three times but NO REPLY. Its really bad service
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Replies (2)0
Replies (2)
Ackermans's replyOfficial
03 Apr 2019, 16:25Good day Makhosazane
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the department would like to contact you regarding your complaint.
Kind regards, Ackermans Customer Service
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the department would like to contact you regarding your complaint.
Kind regards, Ackermans Customer Service
Best regards,
Ackermans's reply03 Apr 2019, 16:25
Official
Good day Makhosazane
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the department would like to contact you regarding your complaint.
Kind regards, Ackermans Customer Service
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the department would like to contact you regarding your complaint.
Kind regards, Ackermans Customer Service
Best regards,
Ackermans's replyOfficial
12 Apr 2019, 16:01Good day Makhosazane,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
Best regards,
Ackermans's reply12 Apr 2019, 16:01
Official
Good day Makhosazane,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
Best regards,