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samkelo Z

1 reviews | Active since Jun 2020

17 Mar 2022, 20:12

Account application

I have been applying for an account for over 2 weeks now. They said they want 3 payslips and I send them and they said payslips are not working they want three months bank statement, I sent them and now bank statements are not working. When trying to call the number on the sms that they reply with the calls don't go through.

0
Replies (2)
Ackermans
Ackermans's reply18 Mar 2022, 11:51
Official
Good day Samkelo,

We sincerely apologise for the service failure you have experienced.

Please give us the opportunity to resolve the matter. We will contact you soon to address the complaint. 

Kind regards, 
Ackermans Customer Service
Ackermans
Ackermans's reply18 Mar 2022, 12:43
Official
Good day Samkelo,

We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention. 

Kind regards, 
Ackermans Customer Service