MA
Mario A

1 reviews | Active since Nov 2018

11 Oct 2022, 15:10

Account activation problems

Ackermans have time to play with customers time and patients.

I have app**** and was approved get an SMS to reply with 1 no response from them waited 3 days I call answer all my questions that has been filled in at the store yet to fail 3 questions, which was all right , then they block the account and I had to resend my documents yet the agents is giving me round a round with this account.

I will advise please do not open an account with them I've been struggling more then a week with no results to keep a customer.

0
Replies (1)
MA
Mario A's update13 Oct 2022, 14:26
Reviewer Update
No need after the running around for the pass week , the problem was with your consultants that had the incorrect number.

My number was as the alternative and not primary number which I have told them more then once over the phone and on email yet they ignored it.