KD
Kulani D
1 reviews | Active since Sept 2011
11 Jun 2015, 12:32
Account
I received a call from Norma informing me that I have to pay my account by the end of June. I asked her isn't that improper to call a customer and ask them to make a payment at the end of the month and she just hung up. Two minutes later I received an sms stating the following \Mr Dhumazi
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Ackermans's replyOfficial
11 Jun 2015, 12:46Hello kulanidhumazi,
We sincerely apologise for the service failure you have experienced with our Contact Centre.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service
We sincerely apologise for the service failure you have experienced with our Contact Centre.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service
Ackermans's reply11 Jun 2015, 12:46
Official
Hello kulanidhumazi,
We sincerely apologise for the service failure you have experienced with our Contact Centre.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service
We sincerely apologise for the service failure you have experienced with our Contact Centre.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service