MN
Mbuya N
1 reviews | Active since Sept 2020
16 Sept 2020, 12:16
Acccount in Arrears
During lockdown l had no salary meaning l was gonna be behind with my payment for my account however l sent them emails saying so. Now they have put me through to the credit bureau because of that. Considering that l had no choice also or other means to pay the salary bt they went ahead with their decisio. Before lockdown l was up to date . How can you help me clear my name am not saying l wont pay l acknowledge my arrrears bt l dnt wann find my name in the credit bureau
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Replies (3)0
Replies (3)
Ackermans's replyOfficial
17 Sept 2020, 10:56Good day Nolwazi ,
Thank you for contacting us.
We appreciate the time taken to notify us of your dissatisfaction.
We take customer services very seriously and will contact you shortly to ensure your satisfaction.
Kind regards,
Ackermans Customer Service
Thank you for contacting us.
We appreciate the time taken to notify us of your dissatisfaction.
We take customer services very seriously and will contact you shortly to ensure your satisfaction.
Kind regards,
Ackermans Customer Service
Best regards,
Ackermans's reply17 Sept 2020, 10:56
Official
Good day Nolwazi ,
Thank you for contacting us.
We appreciate the time taken to notify us of your dissatisfaction.
We take customer services very seriously and will contact you shortly to ensure your satisfaction.
Kind regards,
Ackermans Customer Service
Thank you for contacting us.
We appreciate the time taken to notify us of your dissatisfaction.
We take customer services very seriously and will contact you shortly to ensure your satisfaction.
Kind regards,
Ackermans Customer Service
Best regards,
Ackermans's replyOfficial
17 Sept 2020, 11:20 Good day Nolwazi
We can confirm that we have been in touch with you to explain that your query has been resolved and that your details have been removed from our system. Thank you once again for bringing this to our attention.
Kind regards, Ackermans Customer Service
We can confirm that we have been in touch with you to explain that your query has been resolved and that your details have been removed from our system. Thank you once again for bringing this to our attention.
Kind regards, Ackermans Customer Service
Best regards,
Ackermans's reply17 Sept 2020, 11:20
Official
Good day Nolwazi
We can confirm that we have been in touch with you to explain that your query has been resolved and that your details have been removed from our system. Thank you once again for bringing this to our attention.
Kind regards, Ackermans Customer Service
We can confirm that we have been in touch with you to explain that your query has been resolved and that your details have been removed from our system. Thank you once again for bringing this to our attention.
Kind regards, Ackermans Customer Service
Best regards,
MN
Mbuya N's updateReviewer Update
07 Oct 2020, 11:57Thank you someone phoned me l ve forgotten his name nd resolved my issue...Am a happy customer now
MN
Mbuya N's update07 Oct 2020, 11:57
Reviewer Update
Thank you someone phoned me l ve forgotten his name nd resolved my issue...Am a happy customer now