Abusive treatment by Ackermans Balfour Park

<p>Two weeks after recieivng a cell phone as a gift it refused to work.</p> <p> </p> <p>I went to Ackermans Balfour Park where it was purchsed to see what they could do</p> <p>1 I was made to sign an unsigned slip under duress which is highly *******.</p> <p>2 The manager and store employee spoke negatively in their own language about me.</p> <p>3 They did not inform me as to what was going on.</p> <p>4 After being pushed into a corner and not informed about what was going on they than proceeded to refere me to another store</p> <p>5 The only atempt the employee made in assistating was everything I had tried with the phone and going to another reapir centre I told him had closed down in the centre</p> <p>6 None of them would give me their names and seemed indifferent to my plight.</p> <p>When I made a complaint to Ackermans head office the seeming helpful lady said she would log the complaint and get back to me. </p> <p>It has been now 2 occassions where they have been uable to find my complaint in the system</p> <p> </p> <p>Ackermans should be disgustied, ashamed and horrified at their own behavour.</p> <p>After being refered to MTN norwood I recieived the same treatment. and my phone is somewhere lost in the system.</p> <p>I am now out of pocket for a new phone, I feel ackermans owes me the money</p> <p> </p> <p>I urge managment to actually do something as consumers are the breadline of your profits.</p> <p>If nothing is done or no-one contacts I will go to anyone who will here me. </p> <p> </p> <p> ********** 968</p> <p> </p> <p> </p>