Absolutely zero after sales service, extremely bad attitude from Ackermans management, horrible non customer friendly policies.

In February this year I purchased a STK Cellular phone from Ackermans in Silverton Pretoria. None of the sales people bothered to tell me that there are no batteries for these phones available and that it needs to be imported, they also neglected to warn me that there was a faulty batch of batteries issued (which I was only informed off today at Ackermans 14th Avenue in Roodepoort) it is now the second week I am without a phone. I have been to Ackermans Clearwater to no avail, they gave me a customer care number to call, where I also had no luck. I eventually managed to get hold of a lady in Cape Town - Julian September (whom I could never get hold of on the phone again)who told me to go back to the Silverton branch to get my receipt reprinted as it got lost. I was told by the "manageress" at 14th Avenue extremely rudely that the reprint slip is useless! According to this extremely rude person I have to go all the way back to Silverton to give my phone in to be sent to the factory, and after a month I will get it back with a battery (Who knows what the charge will be) I find it totally unacceptable to be without a phone for almost 2 months just because of the battery. At Ackermans 14th Avenue they have STK phones in the display, but still refused rudely to SELL me a battery. Ackermans what happened you? you used to be a favorite hopping spot for us, but after this horrible experience which is still not resolved I will tell as many people as possible to stay away. BY THE WAY ACKERMANS YOU WILL NOT BE ABLE TO CONTACT ME TELEPHONIC ALLY AS I DO NOT HAVE A WORKING PHONE!!!!!!!!