1 reviews | Active since Jan 2017

03 Jan 2017, 17:18

A warning guys , Ackermans store

<p>I worn you guys</p> <p>Don't ever make a mistake to purchase any product from ackermans store.</p> <p> </p> <p>They just failed to exchange a pair of shoes, size differ but paired together, they to go at Pretoria where I purchased them of which is about 345km from where I'm, what is the reason to have branch? For an easy access ,and I went to a near branch I'm disappointed as they failed me.</p>

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Replies (2)
Ackermans
Ackermans's reply03 Jan 2017, 17:32
Official

Good day Johannes,

We appreciate the time taken to notify us of your dissatisfaction.

We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.

Kind regards,

Ackermans Customer Service

Best regards,

Ackermans
Ackermans's reply04 Jan 2017, 16:52
Official

Good day Johannes,

We can confirm that the Divisional Sales Manager has been in contact with you and that your complaint has been resolved. Thank you once again for bringing this to our attention.

Kind regards,

Ackermans Customer Service

Best regards,