A very disappointed customer

They don't even deserve a star, I am highly disgusted by the treatment I received from an ackermans employee at the Menlyn store. The employee removed her name tag when I told her that I am going to lay a complaint. I went to take out my laybuy yesterday and the lady was very rude and undermined me. She refused to help the cashier with fetching my laybuy, the cashier asked her nicely to fetch my laybuy because she was going to fetch another customers laybuy, she made very disgusting remarks then left. So as a loyal customers of ackermans, I have decided to no longer buy anything or laybuy anything if that's how you treat your customers.