1 reviews | Active since Aug 2016
A schoker to service providing
<p>On 2 occations I went to the Ackermans in town. Both occations it stated that 9 o'clock is the opening hour. The first time at quarter past 9 they open. Today the 21st of August at 9 o clock the store did not open while the manager smokes outside. A lady came out at 09:26 and when asked when the store will be opening the reply was "Later they will open". As a regular customer I was schocked about this kind of service. There was no notice on the door to state a new opening time or if they experienced a technical problem(if that was the case). I went today to purchase an outfit for a event on Thursday night since I work until they close in the weekdays. I am very dissapointed in this service. It is terrible. If I want to make use of Ackermans service I must drive more then 90kilometers for an outfit. This kind of service is not acceptable.</p>
Good day Hildegard,
We apologise for the lack of service experienced at our store.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards,
Ackermans Customer Service
Good day Hildegard,
We apologise for the lack of service experienced at our store.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards,
Ackermans Customer Service
Good day Hildegard,
We can confirm that the Divisional Sales Manager has been in contact with you and that your complaint has been resolved. Thank you once again for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Good day Hildegard,
We can confirm that the Divisional Sales Manager has been in contact with you and that your complaint has been resolved. Thank you once again for bringing this to our attention.
Kind regards,
Ackermans Customer Service
