<p>The manager from Cradock Ackerman's store she just phoned me with full of attitude and she was shouting and she even said that she is angry. She didn't even bother to apologise because she was full of anger and shouting at the same time,she didn't acknowledge my concern she just gave me option on sending one of my family member at the store to pay on my behalf or fax the slip to her that was all from her. She was not concerned about my complaint at all or my it's just because that I am a black woman so she must shout and tell me that she is angry?she didn't show any kindness bt all she was shouting and angry and you could even hear her tone in my ear that this person is very angry. Am sure whether she doesn't treat that way all black customers who walks in the store.</p>
Good day Buhlebethu,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint on Hellopeter.
Kind regards,
Ackermans Customer Service
Best regards,
Good day Buhlebethu,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint on Hellopeter.
Kind regards,
Ackermans Customer Service
Best regards,
my alternative contact details are ********** 009
my alternative contact details are ********** 009
Good day Buhlebethu,
We can confirm that the Divisional Sales Manager has been in contact with you and that your complaint has been resolved. Thank you once again for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Best regards,
Good day Buhlebethu,
We can confirm that the Divisional Sales Manager has been in contact with you and that your complaint has been resolved. Thank you once again for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Best regards,
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