4 POLICIES DEDUCTED ON MY ACCOUNT - NOT AGREED OR SIGNED FOR THEM

THIS MORNING I RECEIVED MY STATEMENT OF ACCOUNT OF ACKERMANS.

I NOTICE THAT 4 POLICIES WENT OF ON MY ACCOUNT OF THE TOTAL R 243.80

I HAVE NOT AGREED OR SIGNED ANYTHING TO ACTIVATE THESE POLICIES. I WAS SO SHOCKED!!!

I HAVE CONTACT CUSTOMER SERVICES VIA PHONE AND THEY ADVISE ME TO CONTACT HOLLARD DEPARTMENT ON ***.

I did ....

THE GENT I SPOKE TO FROM HOLLARD DEPT, I COELNT EVEN MAKE OUT WHAT HE SAID, I TOLD HIM TO TALK SLOWER AND CLEARER...THEN HE TELLS ME TO GO TO THE POLICE STATION AND MAKE A AFFIDAVIT... WHY MUST I GO AND DO A AFFIDAVIT... I HAVE NOT AGREED TO ANYTHING ... I DON'T THINK THIS IS EXCEPTABLE. HE PUTS ME ON HOLD FOR OVER 10 MINUTES OVER AND OVER... AND THEN PUTS THE PHONE DOWN IN MY EAR. CAN YOU BELIEVE THIS...

WHY MUST I GO AND DO A AFFIDAVIT TO CANCEL ALL OF THIS... IF I DIDN'T EVEN SIGN OR AGREED VIA PHONE FOR THESE POLICIES... AND IT'S NOT 1 BUT 4 OF THEM. IT'S RIDICULES... ALL I WANT IS FOR THEM TO CANCEL THESE POLICIES AND CREDIT THE AMOUNT BACK ON MY CARD.

THIS IS NOT FAIR TOWARDS TREATING ONE OF YOUR CLIENTS LIKE THIS. HOW CAN YOU CHARGE A CLIENT FOR POLICIES THAT THEY DIDN'T WANT OR AGREED ON. WHEN I OPENED THE ACCOUNT WITH ACKERMANS, I MADE IT CLEAR THAT I DON'T WANT ANY ADDITIONAL COST TOWARDS MY ACCOUNT.

I ALWAYS PAY MY ACCOUNT ON TIME.. ALL I WANT IS FOR THIS TO GET SORTED OUT.