1 reviews | Active since May 2017

13 Nov 2017, 11:34

3x Broken cellphone not yet repaired.

I bought my cellphone and returned it, this is the 2nd phone i returned for the same problem. Its been more than 2 months and i havent heard a word. I would like a refund asap because in the 2 months i had a buy a new phone at your competitor.

0
Replies (2)
Ackermans
Ackermans's reply13 Nov 2017, 13:20
Official

Good day Charnelle,

We appreciate the time taken to notify us of your dissatisfaction.

We appreciate your feedback and will ensure that your query is escalated to the relevant department for investigation. You will be contacted shortly.

Kind regards,

Ackermans Customer Service

Ackermans
Ackermans's reply15 Nov 2017, 14:02
Official

Good day Charnelle,

We can confirm that the Divisional Sales Manager has been in contact with you and that your complaint has been resolved. Thank you once again for bringing this to our attention.

Kind regards,

Ackermans Customer Service