IL
Ina L

1 reviews | Active since Jun 2017

28 Jun 2017, 14:29

3 WEEKS TO OPEN ACCOUNT

<p>I have been trying to apply for a account at Ackermans for 3 weeks now and still have not heard anything from then. I have to call them everytime to follow up, I have to hold to be helped and when someone help me they say I have to reapply because they cannot see anything on the system. So I reapply, and they say it will take 48 hour, but nothing comes to light. This is the WORST service i have ever received.</p>

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Replies (3)
Ackermans
Ackermans's reply28 Jun 2017, 15:15
Official

Good day Ina,

We appreciate the time taken to notify us of your dissatisfaction.

Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.

Kind regards,

Ackermans Customer Service

Best regards,

Ackermans
Ackermans's reply28 Jun 2017, 15:15
Official

Good day Ina,

Once again we would like to apologise for the poor service you received regarding your account application. We value your desire to open an account with us and therefore would like to apologise for the poor manner in which this was handled.

Kind regards,

Ackermans Customer Service

Best regards,

Ackermans
Ackermans's reply28 Jun 2017, 15:15
Official

Good day Ina,

Once again we would like to apologise for the poor service you received regarding your account application. We value your desire to open an account with us and therefore would like to apologise for the poor manner in which this was handled.

Kind regards,

Ackermans Customer Service

Best regards,