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I did a laybye at Ackermans mums mall mamelodi so on 24 of Dec I went there to collect my laybye before I que on the line I ask a staff member if can I get my laybye iddnt bring the slip and my ID the staff member she says yes ohk I joined the line after 2 hours on the que whn cashier assistance me and I told her tht iam collecting my laybye she requested slip and I'd I told her that I didn't bring she says thy can't help me I ask how cz before I que I ask one the staff members she said I can now it's defferent story. And cashier asked if iddnt bring even if copy of my ID I said no.. So now cashier starting to be rude I must move she want help other customers I said to her but iam also customer so the was noise she called her supervisor I explaine to her boss my story the supervisor asked me wht the name of the staff member I ask I said to idnt knw she was not wearing name tag jus like you u not wearing name idnt knw who I may speaking to and wre exchange words me and supervisor so I asked her since she the boss in the store please give me store email address so that I can send you my ID she says the store doesn't have an email address 🤔 how she's says she cnt help and left me there hugging iddnt knw what to do.. SO ACKERMANS MANAGEMENT PLEASE YOUR STAFF THE MUST KNOW WHT IS HAPPENING IN THE STORE TWO STAFF MEMBERS SAYING TWO DIFFERENT THINGS.... IWAS NOT HAPPY HOW DD THY TREATED ME