LH
Lebohang H

1 reviews | Active since Jul 2019

29 Apr 2025, 12:38

Unauthorized debit order

I received a debit order from y FNB account. The debit order was for R104.00 date: 25/04/2025. When I ask about the debit order, I was given a cell number 0824****4. They say the company is Company is Busbar, Barend du Toit. I tried calling this number, my calls are ignored or dropped. I am disappointed that I am not getting any help from this Access bank. They don't even know what the debit order is for.

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Replies (1)
Access Bank South Africa
Access Bank South Africa's reply29 Apr 2025, 13:42
Official
Dear Customer, We acknowledge your concern and confirm that feedback has already been shared with you. Further steps are currently underway with our Alliance partner, and we’ll continue to keep you updated directly as we make progress.Customer Experience Department