NR
Nathalie R
1 reviews | Active since Jul 2025
28 Jul 2025, 08:00
STILL no conclusion with ACCESS BANK
I am STILL waiting for my funds to be transferred. No EFT functionality at all, and all my accounts are inaccessible. Despite calls, emails, desperate pleading. To no avail. I have not been able to access my funds since the 20th of June 2025.
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Access Bank South Africa's replyOfficial
29 Jul 2025, 15:31We acknowledge your concern and confirm that feedback has already been shared with you. We truly apologies for the inconvenience caused. Further steps are currently underway with our Alliance partner to address the matter, and necessary measures are being implemented to prevent this from happening in the future. We’ll continue to keep you updated directly as we make progress.
Customer Experience Department
Customer Experience Department
Access Bank South Africa's reply29 Jul 2025, 15:31
Official
We acknowledge your concern and confirm that feedback has already been shared with you. We truly apologies for the inconvenience caused. Further steps are currently underway with our Alliance partner to address the matter, and necessary measures are being implemented to prevent this from happening in the future. We’ll continue to keep you updated directly as we make progress.
Customer Experience Department
Customer Experience Department