NR
Nathalie R
1 reviews | Active since Jul 2025
23 Jul 2025, 11:56
DO NOT BANK AT ACCESS BANK under any circumstances
I have been unable to access my funds for one month. you get shoved from pillar to post at access bank. how dare they stop the EFT functionality on MY FUNDS!!! Many other customers in the same boat. UNBELIEVABLE.
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Access Bank South Africa's replyOfficial
23 Jul 2025, 14:38We acknowledge your concern and confirm that feedback has already been shared with you. We truly apologies for the inconvenience caused. Further steps are currently underway with our Alliance partner to address the matter, and necessary measures are being implemented to prevent this from happening in the future. We’ll continue to keep you updated directly as we make progress.
Customer Experience Department
Customer Experience Department
Access Bank South Africa's reply23 Jul 2025, 14:38
Official
We acknowledge your concern and confirm that feedback has already been shared with you. We truly apologies for the inconvenience caused. Further steps are currently underway with our Alliance partner to address the matter, and necessary measures are being implemented to prevent this from happening in the future. We’ll continue to keep you updated directly as we make progress.
Customer Experience Department
Customer Experience Department