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Portia M

1 reviews | Active since Aug 2019

26 Jun 2025, 14:47

**Access Bank South Africa (Busbar alliance partner)-*****sters!!!

They don't even deserve a star rating, that's how terrible they are. I woke up to a text message alerting me of a "EFT debit order" of R104 with reference VINTAGE VINTAGE11717G from my Capitec Bank savings account and I was puzzled because today is not when my debits go off. I called my bank and they advised I go to my nearest branch, went there and was provided with Access Bank details- I don't even know them and have no dealings with them. I called them and they were not surprised to my offense, they simply said it is their "Alliance Partner" called Busbar under Barend Du Toit ( business bureau). It's frustrating how these ass wipes feel entitled to innocent people's hard earned cash and just invade our privacy without permission and go into our bank account to ***** our money. There has been numerous complaints about this issue but Access Bank keeps on offering **** apologies as this is still going on. Bank Ombudsman must really look at these complaints and shut down Access bank because they are clearly working with this "Alliance Partner" of theirs and in support of what they are doing. Don't do business with them! They are *****sters!!!

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Replies (1)
Access Bank South Africa
Access Bank South Africa's reply27 Jun 2025, 15:08
Official
We acknowledge your concern and confirm that feedback has already been shared with you. We truly apologies for the inconvenience caused. Further steps are currently underway with our Alliance partner to address the matter, and necessary measures are being implemented to prevent this from happening in the future. We’ll continue to keep you updated directly as we make progress.

Customer Experience Department