mF
marcellus F
1 reviews | Active since Jul 2018
26 Jun 2025, 10:42
Access Bank South Africa (Busbar alliance partner)
I contacted my bank ABSA after an suspicious debit order of R109 went of my bank account. They indicated its Access Bbank.W hen contacting them they already know about this and gave me a number of an Alliance partner called Busbar. This is a *****ulant transaction which on further research is widely know and happening to many people. Beware of this bank and how they operate. Even though they promise to report as ***** its still happening that they authorise debit orders unknow to customers.
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Access Bank South Africa's replyOfficial
27 Jun 2025, 15:10We acknowledge your concern and confirm that feedback has already been shared with you. We truly apologise for the inconvenience caused. Further steps are currently underway with our Alliance partner to address the matter, and necessary measures are being implemented to prevent this from happening in the future. We’ll continue to keep you updated directly as we make progress.
Customer Experience Department
Access Bank South Africa's reply27 Jun 2025, 15:10
Official
We acknowledge your concern and confirm that feedback has already been shared with you. We truly apologise for the inconvenience caused. Further steps are currently underway with our Alliance partner to address the matter, and necessary measures are being implemented to prevent this from happening in the future. We’ll continue to keep you updated directly as we make progress.
Customer Experience Department