1 reviews | Active since Feb 2015
Rejection because of different Insurance cancellat
I was cancelled by king price for a accident claim... (they said I was DUI with absolutely No evidence). Anyway, within the claim period with no idea that I was going to be rejected....my motorcycle was ****** at my house in the early morning hour's when we were sleeping. They broke the gate lock, took the huge gate of the rail and opened it just big enough to get the bike out. <br> <br> So I got the the police report and called my insurance (NN) and had to get a lot of documents for them, even took the necessary photos for them of where the incident happened cause the investigator forgot.<br> <br> Anyway...., now New National found out that I was just been cancelled by king price and therefore rejected my claim. They say I gave them false information when we did the application process when they ask you all those questions. <br> <br> What ********....! <br> <br> I even have the proof of the dates of when NN send me my approved Insurance documents stating my starting date with them that was BEFORE I was cancelled by king price! <br> <br> Sow how can I tell them I was going to be cancelled with the application questions if I was in the early stages of my motor claim.<br> <br> Even though, totally different claim situation!!!!
We hereby acknowledge receipt of your complaint. We are extremely sorry to hear about your bad experience and wish to investigate same to ascertain what the problem is.
Please allow us some time to investigate this matter and we will revert soonest. To assist us, please provide us with as much detail as possible to help with our investigations. These can be mailed directly to Azim Bacus, our Head of Legal Department at ***
Thank you and kind regards
The New National Assurance Team
We hereby acknowledge receipt of your complaint. We are extremely sorry to hear about your bad experience and wish to investigate same to ascertain what the problem is.
Please allow us some time to investigate this matter and we will revert soonest. To assist us, please provide us with as much detail as possible to help with our investigations. These can be mailed directly to Azim Bacus, our Head of Legal Department at ***
Thank you and kind regards
The New National Assurance Team
