POOR SERVICE

My car was hijacked on the 04th Wednesday February 2015 and was recovered by Tracker on Thursday early hours of the morning. I contacted the New National Insurance the same day to let them know that my cars windows has been smashed and they gave me a claim number of 30541. i have been sent from Pillar to post trying to speak to the person who is responsible for my claim (Joy). i spoke to Teresa and she could not help me. then i called again yesterday and Leanne said she will get back to me.<br> <br> They promised to send someone from the insurance company to the Policing Pound in PTA West to investigate and they have since not called. i am worried sick about my car and i have not heard anything from these people.<br> All im getting is poor service with no satisfaction at all which is against their policy