AC
Antonia C
1 reviews | Active since Apr 2020
27 Nov 2022, 04:17
Not Paying out my claim.
Ive been a client for quite some time now and I am really dissapointed in the service we are getting at the moment.
Claim registered 31 October and we still awaiting payment from you so we can fix our fridge. Almost a month to get R1500 from you but you are taking premiums of R2500 for insurance out of my account every month.
What is the hold up with my claim?
Helpful (0)
Replies (2)0
Replies (2)
New National Assurance Company Limited's replyOfficial
28 Nov 2022, 08:08Good morning
We acknowledge receipt of your complaint and confirm that we are looking into the matter.
Once we have perused all documentation, we will accordingly provide you with the necessary feedback.
Kind regards
Lefu Moloi
Head of Market Conduct
We acknowledge receipt of your complaint and confirm that we are looking into the matter.
Once we have perused all documentation, we will accordingly provide you with the necessary feedback.
Kind regards
Lefu Moloi
Head of Market Conduct
New National Assurance Company Limited's reply28 Nov 2022, 08:08
Official
Good morning
We acknowledge receipt of your complaint and confirm that we are looking into the matter.
Once we have perused all documentation, we will accordingly provide you with the necessary feedback.
Kind regards
Lefu Moloi
Head of Market Conduct
We acknowledge receipt of your complaint and confirm that we are looking into the matter.
Once we have perused all documentation, we will accordingly provide you with the necessary feedback.
Kind regards
Lefu Moloi
Head of Market Conduct
New National Assurance Company Limited's replyOfficial
01 Dec 2022, 17:39Dear Mr Croukamp
With refer to your above query,
We confirm that a net amount of R1,550.00 in full and final settlement of this matter was Transferred into your Bank Account on the 28th November 2022.
As this concludes the matter,we have filed our papers
Our sincerest apologies for the delay in finalizing your claim
Should you have any queries whatsoever, please do not hesitate to contact us
Kind regards
Lefu Moloi
Head of Market Conduct
With refer to your above query,
We confirm that a net amount of R1,550.00 in full and final settlement of this matter was Transferred into your Bank Account on the 28th November 2022.
As this concludes the matter,we have filed our papers
Our sincerest apologies for the delay in finalizing your claim
Should you have any queries whatsoever, please do not hesitate to contact us
Kind regards
Lefu Moloi
Head of Market Conduct
New National Assurance Company Limited's reply01 Dec 2022, 17:39
Official
Dear Mr Croukamp
With refer to your above query,
We confirm that a net amount of R1,550.00 in full and final settlement of this matter was Transferred into your Bank Account on the 28th November 2022.
As this concludes the matter,we have filed our papers
Our sincerest apologies for the delay in finalizing your claim
Should you have any queries whatsoever, please do not hesitate to contact us
Kind regards
Lefu Moloi
Head of Market Conduct
With refer to your above query,
We confirm that a net amount of R1,550.00 in full and final settlement of this matter was Transferred into your Bank Account on the 28th November 2022.
As this concludes the matter,we have filed our papers
Our sincerest apologies for the delay in finalizing your claim
Should you have any queries whatsoever, please do not hesitate to contact us
Kind regards
Lefu Moloi
Head of Market Conduct