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cwayita J
1 reviews | Active since Apr 2014
03 Dec 2019, 12:31
Not happy
I submitted a claim to this company over a month ago til today no response from them. Even when I called their office and spoke to a lady by the name of Nirmala Singh, she promised to call me back.. It's been 2 weeks now waiting for her call. Such pathetic service
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Replies (2)
New National Assurance Company Limited's replyOfficial
04 Dec 2019, 15:38Dear Cwayita
I am sorry about your experience. Can you email me you claim number number or policy number for investigation. You can email me on ***.
Regards
Imtiaz Bacus
Market Conduct Department
I am sorry about your experience. Can you email me you claim number number or policy number for investigation. You can email me on ***.
Regards
Imtiaz Bacus
Market Conduct Department
New National Assurance Company Limited's reply04 Dec 2019, 15:38
Official
Dear Cwayita
I am sorry about your experience. Can you email me you claim number number or policy number for investigation. You can email me on ***.
Regards
Imtiaz Bacus
Market Conduct Department
I am sorry about your experience. Can you email me you claim number number or policy number for investigation. You can email me on ***.
Regards
Imtiaz Bacus
Market Conduct Department
New National Assurance Company Limited's replyOfficial
06 Dec 2019, 10:22Dear Cwayita
I have investigated your claim and wish to advise that the Agreement of Loss was sent to you on 04/12/2019 for signature which has been received signed by yourself on 05/12/2019. The claim is now in the process of being paid.
Please do not hesitate to contact me on *** should you require any further assistance.
Imtiaz Bacus
Market Conduct Department.
I have investigated your claim and wish to advise that the Agreement of Loss was sent to you on 04/12/2019 for signature which has been received signed by yourself on 05/12/2019. The claim is now in the process of being paid.
Please do not hesitate to contact me on *** should you require any further assistance.
Imtiaz Bacus
Market Conduct Department.
New National Assurance Company Limited's reply06 Dec 2019, 10:22
Official
Dear Cwayita
I have investigated your claim and wish to advise that the Agreement of Loss was sent to you on 04/12/2019 for signature which has been received signed by yourself on 05/12/2019. The claim is now in the process of being paid.
Please do not hesitate to contact me on *** should you require any further assistance.
Imtiaz Bacus
Market Conduct Department.
I have investigated your claim and wish to advise that the Agreement of Loss was sent to you on 04/12/2019 for signature which has been received signed by yourself on 05/12/2019. The claim is now in the process of being paid.
Please do not hesitate to contact me on *** should you require any further assistance.
Imtiaz Bacus
Market Conduct Department.