1 reviews | Active since Feb 2021
New National Assurance Poor Client Treatment
Warning Do Not Make the same mistake I did. New National Assurance is a bad insurance company, trust me. As a customer I am very unhappy about the service I got from this company. You are disrespectful, arrogant & very unfair towards your clients, or is it black clients that you treat so badly.
I am telling everyone I can reach about your poor service including on all social media platforms.
Furthermore a campaign to lobby relevant unions & other existing and previous clients who have experienced some treatment to speak out about this company.
It is evident that you are used to this behavior and have been getting away with it. No more silence.
I will and I am prepared to provide evidence to all and post all the correspondence on twitter for people to have full knowledge.
#No more silence on poor service & treatment of clients by New National Assurance
We acknowledge your complaint and assure you that we are looking into the claim.
Once we have gone through all documentation we will provide you with feedback.
Regards
Imtiaz Bacus
Market Conduct Department.
We acknowledge your complaint and assure you that we are looking into the claim.
Once we have gone through all documentation we will provide you with feedback.
Regards
Imtiaz Bacus
Market Conduct Department.
We have been through your claim file and advise that the rejection of your claim is maintained.
On the night of the accident you visited Luckys Pub and spent R136.00 as well as Coconut Bar and spent R260.00, this information was not disclosed to us at inception of the claim and not disclosed to the loss adjuster as well.
I have emailed you as well.
We unfortunately cannot assist further.
Imtiaz Bacus
Market Conduct Department.
We have been through your claim file and advise that the rejection of your claim is maintained.
On the night of the accident you visited Luckys Pub and spent R136.00 as well as Coconut Bar and spent R260.00, this information was not disclosed to us at inception of the claim and not disclosed to the loss adjuster as well.
I have emailed you as well.
We unfortunately cannot assist further.
Imtiaz Bacus
Market Conduct Department.